Privacy Policy for benandhollieacademy.com
Last Updated: 30 September 2026
1. Who We Are
BEN AND HOLLIE ACADEMY L.L.C-FZ
Contact: support@benandhollieacademy.com
Registered Address: Meydan Grandstand, 6th Floor, Al Nad Sheba, Dubai United Arab Emirates
Business License No: 2537758.01
2. Information We Collect
We collect information you provide directly and information collected automatically:
• Personal identifiers: name, email address, phone number
• Account information: Skool username, course progress, community posts
• Payment information: billing name, address, transaction ID. Payments are processed by third party processors like Stripe. We do not store full card numbers.
• Communications: messages you send to support@benandhollieacademy.com
• Technical information: IP address, browser type, device type, pages visited on benandhollieacademy.com via cookies
3. How We Use Your Information
We use your information to:
• Provide our training, courses and Skool community access
• Create and manage your account
• Process payments and send invoices
• Communicate with you about your courses, updates and support
• Send marketing emails about new trainings or offers, only where you have consented and you can unsubscribe at any time
• Improve our website and services
• Comply with legal obligations in the UAE and other applicable laws
4. Legal Basis
Where GDPR or UAE PDPL applies, we process data on the basis of contract performance, legitimate business interest, consent and legal compliance.
5. How We Share Your Information
We do not sell your personal data. We share it only with:
• Service providers: Skool.com for community hosting, Whop / Stripe for payments, Google Workspace for email, email marketing tools for newsletters
• Legal authorities when required by UAE law or to protect our rights
• Business transfer in case of merger or acquisition
All service providers are required to protect your data.
6. International Transfers
Your data may be processed outside the UAE, including in the UK where Skool and other providers are hosted. We ensure appropriate safeguards are in place.
7. Cookies
benandhollieacademy.com uses essential cookies to make the site work and analytics cookies to understand usage. You can control cookies through your browser settings.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with accounting and legal obligations in Dubai, and resolve disputes. You can request deletion as described below.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your data, and to data portability. For UAE PDPL and GDPR requests, contact support@benandhollieacademy.com. We will respond within 30 days.
10. Security
We implement appropriate technical and organisational measures to protect your data, including HTTPS, access controls and secure payment processors.
11. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect data from children.
12. Changes To This Policy
We may update this policy from time to time. We will post the new version on this page with a new Last Updated date.
13. Contact Us
If you have questions about this policy, contact:
BEN AND HOLLIE ACADEMY L.L.C-FZ
Email: support@benandhollieacademy.com
Address: Meydan Grandstand, 6th Floor, Al Nad Sheba, Dubai United Arab Emirates